Frequently Asked Questions
Everything you need to know about BestSleep products and services
You are new here! Do you have a showroom for me to tryout?+
Yes! Our Singapore showroom is at The Cathay, 2 Handy Road #06-09 — just 2 minutes from Dhoby Ghaut MRT. Walk in anytime from 11am to 9pm daily, no appointment needed. Our sleep consultants will help you find the perfect mattress, and you can experience our Z Scan technology for free.
What is Z Scan?+
Z Scan is our cutting-edge pressure-mapping system — the same technology used to custom-fit F1 racing seats. It analyses how your body distributes pressure in real time and matches you to your ideal BestSleep mattress. It's completely free at our showroom.
How long does Z Scan take?+
The scan itself takes about 5 minutes. Our sleep consultant will walk you through the results and recommend the best options for your body type and sleep preferences.
What makes BestSleep different from other mattress brands?+
BestSleep combines 37 years of Korean mattress craftsmanship with cutting-edge Z Scan pressure-mapping technology. We operate our own Sleep Lab in collaboration with Seoul National University Hospital, and we're the official mattress partner of Team Korea. No other brand offers this combination of heritage, science, and personalised matching.
Do you offer a sleep trial?+
Yes! We offer a 100-day risk-free trial on all mattresses. Sleep on it for 100 days, and if you're not completely satisfied, we'll arrange a full refund and free pickup.
What warranty do you provide?+
All our mattresses come with a 10-year warranty, reflecting our confidence in their durability and quality. Bed frames are covered by a 1-year warranty.
Still have questions?
Our sleep experts are happy to help you find the right answer.