Privacy Policy

Last updated: February 2026

1. Introduction

BestSleep Singapore ("we", "our", or "us") is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of personal data:

  • Contact Information: Phone number when you sign up for promotions
  • Usage Data: Pages visited, time spent on site, referring website (via Google Analytics)
  • Device Information: Browser type, operating system, device type

3. How We Use Your Information

We use your personal data for the following purposes:

  • To send promotional offers and coupon codes via WhatsApp
  • To improve our website and customer experience
  • To analyze website traffic and user behavior
  • To respond to your inquiries

4. Cookies and Analytics

We use cookies and similar tracking technologies to enhance your experience on our website.

Google Analytics: We use Google Analytics to understand how visitors interact with our website. This service collects anonymized data about your browsing behavior, including pages visited, time on site, and traffic sources. Google Analytics uses cookies to collect this information. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Essential Cookies: These cookies are necessary for the website to function properly and cannot be disabled.

5. Data Sharing

We do not sell your personal data to third parties. We may share your data with:

  • Service Providers: Google (Analytics), WhatsApp (messaging)
  • Legal Requirements: When required by law or to protect our rights

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact information for promotions is typically retained for 12 months unless you request deletion.

7. Your Rights

Under Singapore's PDPA, you have the right to:

  • Access your personal data held by us
  • Request correction of inaccurate data
  • Withdraw consent for marketing communications
  • Request deletion of your data

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

BestSleep Singapore
The Cathay, 2 Handy Road, #B1-01/02/03/04
Singapore 229233
WhatsApp: +65 9154 4977